Order Processing

Orders are typically processed and shipped within 24 hours of being placed. Please note that orders placed on weekends (Saturday and Sunday) or holidays will be processed the next business day (Monday).

Domestic Shipping (United States)

We currently ship to all 50 U.S. states. Estimated delivery times are 2–6 business days from the date of shipment, depending on your location. Delivery times are estimates and are not guaranteed, as they may be affected by carrier delays, weather, or other unforeseen circumstances.

Free Shipping Threshold

Standard U.S. shipping is free on orders over $75. Orders under $75 ship for a flat rate calculated at checkout based on your delivery address and the weight of your order. Active subscribers receive free shipping on every recurring order regardless of total.

International Shipping

We do not currently offer direct international shipping. Customers outside the United States may use a U.S.-based mail forwarding service at their own discretion. Please note that Vita-Fem™ cannot be held responsible for customs delays, duties, taxes, or restrictions imposed by your destination country.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the status of your delivery.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us at contact@vita-fem.com within 14 days of the expected delivery date so we can resolve the issue promptly.

Address Changes

Because we ship quickly, we can only accommodate address changes if the order has not yet entered fulfillment. Contact us immediately if you need to update a shipping address.

Questions?

If you have any questions about shipping or your order, please reach out to our customer support team at contact@vita-fem.com or call or text +1 305-792-8125. We're happy to help.